How does Accenture’s SynOps help clients better manage their systems' operations?

6 Mar, 2023

 

How does Accenture’s SynOps help clients better manage their systems' operations?

A. by encouraging clients to apply a machine-centered approach to automation strategy

B. by helping clients select and implement an enterprise platform that suits their needs

C. by allowing clients to improve the ways their people and technology work together

D. by providing clients with a collection of commercially available automation tools

Ans: C. by allowing clients to improve the ways their people and technology work together.

Accenture's SynOps (Synchronized Operations) is a platform that combines automation, analytics, and AI to help clients streamline their operations and improve their efficiency. The platform provides a unified view of an organization's operations, which allows clients to identify areas of improvement and make data-driven decisions.

SynOps also helps clients optimize their workforce by automating repetitive tasks, freeing up employees to focus on more strategic work. The platform also enables collaboration between humans and machines, creating a more efficient and effective working environment.

While Accenture's SynOps includes a range of automation tools, its primary focus is on improving the ways in which people and technology work together, making it an effective solution for clients looking to better manage their systems' operations.

 Why other options are incorrect ?

Option A, "by encouraging clients to apply a machine-centered approach to automation strategy," is incorrect because SynOps is not solely focused on machine-centered automation. While automation is a key component of the platform, it also emphasizes the importance of human-machine collaboration and optimizing the workforce.

Option B, "by helping clients select and implement an enterprise platform that suits their needs," is not completely accurate because SynOps is not just a single platform that is implemented for clients. Instead, it is a suite of services and tools that can be customized and integrated with existing systems to meet each client's unique needs.

Option D, "by providing clients with a collection of commercially available automation tools," is also not entirely correct because SynOps is not just a collection of automation tools. While automation is a critical component, the platform also includes analytics and AI capabilities, workforce optimization, and collaboration tools. Additionally, the tools provided through SynOps are not necessarily limited to commercially available options; the platform can be customized to meet the specific needs of each client.

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